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TERMS OF USE

Effective Date: 30/03/2024

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Welcome

These Terms of Use ("Terms") govern your access to and use of the Scottish Towers mobile application ("App") and the associated website (collectively, the "Platform") offered by Axis and your Landlord ("we," "us," or "our").

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Age Restriction

The Platform is not intended for users under the age of 18. By using the Platform, you represent and warrant that you are at least 18 years old and of legal capacity to enter into a binding agreement.

 

Platform Functionality

The Platform allows residents to receive updates about planned maintenance work in their building complex. Additionally, it offers features such as:

  • Live chat with customer support for maintenance enquiries

  • Appointment booking for surveys, RLO appointments and limited planned maintenance-related services (if applicable)

  • Account creation for secure access and personalised information management (optional)

 

Acceptable Use

You agree to use the Platform for its intended purposes only and in accordance with these Terms. You agree not to:

  • Engage in abusive behavior, threats, hate speech, or any form of discrimination.

  • Upload or share explicit content, sales content, spam, phishing attempts, or engage in fraudulent activity.

 

Content Ownership

All content displayed on the Platform, including text, images, and videos, is owned by Axis and/or the resident's landlord. You may not copy, distribute, modify, transmit, or exploit such content without our express written permission.

 

User Conduct and Termination

We reserve the right to terminate your account or limit your access to the Platform for violating these Terms. This includes, but is not limited to, the aforementioned prohibited activities.

Users can report inappropriate behaviour to their onsite Resident Liaison Officer.

 

Disclaimers and Limitations of Liability

Axis and/or the resident's landlord accept no responsibility for damages arising from use of the platform.

The Platform is provided "as is" and without warranties of any kind, express or implied. We disclaim any warranties of merchantability, fitness for a particular purpose, and non-infringement.

We will not be liable for any damages arising from your use of the Platform, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

 

Dispute Resolution

UK law governs any disputes arising from the Terms of Use.

These Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Changes to These Terms of Use

We may update these Terms of Use from time to time. We will notify you of any changes by posting the new Terms on the Platform. You are advised to review these Terms of Use periodically.

 

Contact Us

If you have any questions about these Terms of Use, please contact us at:

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